Shipping & Returns
ATTENTION: ORDERS PLACED AFTER 3:00PM CST WILL BE PROCESSED THE NEXT BUSINESS DAY. WE DO NOT PROCESS ORDERS ON SUNDAY. 2ND DAY AND NEXT DAY SHIPPING ORDERS PLACED ON FRIDAY WILL NOT BE PROCESSED UNTIL THE NEXT BUSINESS DAY.
We can ship to virtually any address in the continential United States. Note that there are restrictions on some products, and we do not ship to international destinations.
Please also note that the shipping rates for some items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Hunter's Refuge will ONLY transfer ownership of a firearm to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you unless you are an FFL holder.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may also start an order return by filling out the following information. State the reason for your return in the comments section. We will reach out to you and walk you through the returns process. If you have any questions, reach us at firstname.lastname@example.org.